The Service
Orders program is a highly flexible issuing and tracking system, that gives each
department the functionality needed to increase efficiency and productivity.
Since the Utility Management Service Orders program utilizes user-defined
screens and service order forms, it is capable of meeting specific department
requirements. You can group the creation, authorization, assignment, review,
and completion processes together or separately.
FEATURES
Tight integration with Utility Management
Use the same entry screen to complete all service order types
Customer Service Order Forms
User-Defined Action Codes
User-Defined Entry Screens
Service Order Status Reports
Real-time Interface with Utility Billing
Create Batch Orders from Utility Billing for Shutoff Notices
Replace Meter
Copy selected fields to the new meter
Sequences
Complete, edit, or delete by sequence number
Search by:
Service Order No.
Location Address
Customer No.
Customer Name
Action Code
Department Code
Project Code
Status
Due Date
Assigned To
Creation Date
Enter Meter Readings
Direct access to Correct Prior Readings / Usages in Utility Management.
Option to Abort record in Correct Prior Readings/Usages.
